7.1. Lesta Games is committed to:

7.1.1. Provide the User with the opportunity to use the Game on the terms set forth in this Agreement, subject to the User's compliance with the Key Documents.

7.1.2. In relation to Games that have a Client part, to provide the User with the opportunity to obtain (download) the Client part of the Game from the Game Website or in any other way permitted by Lesta Games.

7.1.3. If paying a fee is not a prerequisite for using the Game, grant the User the right to use the activated Data and Commands free of charge, unless otherwise provided by this Agreement.

7.1.4. Grant the User the Rights to non-activated Data and Commands, subject to the User paying a license fee established by Lesta Games.

7.1.5. Notify the User about changes in the terms of this Agreement in accordance with paragraph 11.2.

7.2. Lesta Games has the right to:

7.2.1. At any time, without prior notice to the User, unilaterally limit, expand, supplement, modify and otherwise change the Game, any of its elements and parts, as well as change the Key Documents. Modification of the Game and its elements can be carried out by creating and installing new pieces of software (patches). Their purpose may be, for example, to improve or change the gameplay (gameplay) or to add new data and commands (“features”) to the Game, which may lead to the termination or suspension of the rights to use certain game elements and Rights to non-activated Data and Commands. The User understands and hereby acknowledges that these actions are an integral part of the process of creating and operating the Game, and also agrees to Lesta Games to perform them without prior notice to the User.

7.2.2. Without prior notice to the User, change at its sole discretion the technical and other characteristics of any part of the Game used by the User, including, but not limited to, activated and inactivated commands and data; change the scenarios of the Game, including changes in the gameplay, etc.

7.2.3. At any time, change or delete any information posted by the User in the Game, including statements and announcements of the User in chats or on the Game Forum.

7.2.4. Limit or stop granting the User the rights to use the Game (including access to the Account) in accordance with this Agreement, in particular, if the User violates the terms of the Key Documents. When exercising this right, Lesta Games is not obliged to provide the User with evidence indicating a violation by the User of the terms of the Agreement, as a result of which the User's access was terminated or restricted.

7.2.5. Make comments, warn, notify, inform Users about non-compliance with the terms of the Key Documents. The User is obliged to immediately follow the instructions of Lesta Games received during the use of the Game.

7.2.6. At any time, completely stop granting the rights to use the Game, including the Rights to non-activated Data and Commands, subject to the provisions of this Agreement

7.2.7. At any time, suspend, limit and/or terminate this Agreement unilaterally in relation to the Game for any or all users, including if the User fails to comply with the terms of the Key Documents.

7.2.8. During the User's use of the Game, warn, notify, inform about the User's non-compliance with the terms of the license provided, as well as the Key Documents, or other terms of this Agreement.

7.2.9. If necessary and in accordance with the requirements of the applicable law, draw up solely the primary accounting document confirming the granting of the right to use the Game in accordance with this Agreement.

8. LIMITATION OF LIABILITY

8.1. No responsibility for the actions of the User or third parties. Lesta Games is not responsible for:

8.1.1. Illegal and other actions of the User or third parties that prevent the use of the Game by other users.

8.1.2. The behavior and statements of the User in the Game, including for disrespectful attitude towards other users.

8.1.3. Loss of access by the User to the Account created by him, including due to the loss of login, password or other necessary information.

8.1.4. Incomplete, inaccurate or incorrect indication of data by the User when creating an Account.

8.1.5. The User's lack of access to the Internet and the quality of services of Internet providers.

8.1.6. Third party materials posted in the Game or on third party websites accessible via links from the Game.

8.2. No guarantees. The User understands and agrees that Lesta Games provides the Game "as is" ("as is") and makes no warranties regarding the Game, except as expressly stated in this Agreement or applicable law. Lesta Games does not guarantee that:

8.2.1. Game will satisfy the subjective requirements and expectations of the User.

8.2.2. The processes in the Game will run continuously, quickly, reliably, without technical failures and errors.

8.2.3. The results that may be obtained when using the Game will be error-free and correct.

8.2.4. The quality of the gameplay, aspects of the Game, non-activated Data and Commands, as well as information obtained during the use of the Game will meet the User's expectations.

8.2.5. The game will be available for use around the clock, at a certain point in time or for a certain period.

8.3. Limitation of Liability. Lesta Games is not responsible for direct or indirect damage, as well as lost profits of the User or third parties as a result of:

8.3.1. Use or inability to use the Game.

8.3.2. Statements or behavior of third parties in the Game. Under any circumstances, the liability of Lesta Games to the User is limited to the amount of royalties received by Lesta Games from the User until the occurrence of the circumstances that led to the liability of Lesta Games.

8.4. Force majeure and actions of third parties. The Parties are released from liability for full or partial failure to fulfill obligations under this Agreement, if such failure is the result of force majeure (force majeure), including riots, prohibitive actions of the authorities, natural disasters, fires, disasters, failures in telecommunications and electrical networks, actions of malicious programs, as well as dishonest actions of third parties aimed at obtaining unauthorized access or disabling a software or hardware complex (DDos), failures of routing systems, failures in the distributed domain name system;

9. RIGHTS TO NON-ACTIVATED DATA AND COMMANDS

9.1. General provisions. At the request of the User, Lesta Games may grant the User Rights to non-activated Data and Commands. Non-activated Data and Commands are part of the Game, the right to use which the User receives only in connection with the use of the Game and subject to the payment of the license fee established by Lesta Games. The User has the right to use non-activated Data and Commands within the limits established by Lesta Games. By purchasing the Rights to non-activated Data and Commands, the User receives the rights to use the extended functionality of the Game. Lesta Games unilaterally determines the types and content of non-activated data and commands. The User agrees that the Game is not a game of chance, a game for money, a contest or a bet. The acquisition of Rights to non-activated Data and Commands is the realization of the User's own will and desire.

9.2. The period of use of non-activated data and commands. The rights to non-activated Data and Commands are considered granted to the User from the moment the User has the opportunity to exercise these rights in the Account. The rights to non-activated Data and Commands are granted to the User for the duration of this Agreement, unless otherwise provided by the Agreement or other Key Documents, provided by the Game scenario, or does not follow from the nature of the non-activated data and commands themselves. The period of use of a premium account, which is part of the Game, is calculated from the moment of creating a record about it in the Account and is valid until the expiration of the premium account validity period established by Lesta Games.

9.3. The amount of the license fee (payment). The amount of the fee (the license fee for the Rights to non-activated Data and Commands, as well as the license fee for the right to use some Games, if it is specifically and agreed in advance) is determined by Lesta Games unilaterally and is indicated in the Game Shop (Premium Shop) or in another form, in particular on the Internet -pages of payment methods operators. In certain cases, the payment method operator may charge a commission in excess of the fee set by Lesta Games. The User understands and hereby agrees that when making a payment through some payment methods, the total amount of payment for the Rights to non-activated Data and Commands, as well as some Games may differ from the amount of the license fee established by Lesta Games. The amount of the fee indicated by Lesta Games in the Premium Shop or on other resources can be expressed in two or more currencies. The User understands and hereby agrees that when paying through certain payment methods, the operator of such methods may apply a currency exchange rate different from that used by Lesta Games. As a result, the amount billed to the User for payment may be different from the amount specified by Lesta Games. Granting to the User of the Rights to non-activated Data and Commands or paid Games is carried out only if the User makes the corresponding payment in full. At the same time, before receiving confirmation of payment in full, Lesta Games has the right not to grant the User the Rights to non-activated Data and Commands, as well as paid Games, or to provide them in a limited amount. The amount of the license fee may be changed by Lesta Games unilaterally at any time without prior notice to the User.

9.4. Order and methods of payment. Payments are made by the User by transferring funds in favor of Lesta Games through payment methods supported by Lesta Games. The list of available payment methods is determined by Lesta Games unilaterally and is indicated in the Game shop (Premium shop) or otherwise. When making payments, the User undertakes to follow the instructions of the respective payment methods and the payment rules established by Lesta Games. The rights to non-activated Data and Commands, as well as paid Games, are granted to the User only on condition that he correctly executes payment instructions and complies with the payment rules. Lesta Games is not responsible for the rejection of the User's payment by the decision of the payment method operator or as a result of the operator's error. The user undertakes to provide reliable data when making payments. The user bears all the risks of negative consequences associated with the indication of incorrect data when making a payment. If your card issuing bank offers services for automatic updating of account information, then changes to your bank card data may be automatically entered into the systems of our acquiring banks without your participation. If you do not want your card details to be updated automatically, please contact your card issuing bank. If, when making a payment, due to a technical error, the User is granted the Rights to non-activated Data and Commands or paid Games in an amount that does not correspond to the money paid, the User is obliged to immediately inform Lesta Games about this. In this case, Lesta Games will make every effort to grant the User the Rights to non-activated Data and Commands or paid Games in the amount paid by the User.

9.4.1. The amount of the payment made by the User is determined by him independently (within the limits established by the payment method chosen by the User on the Site). The payment is considered to be successfully completed from the moment Lesta Games receives payment confirmation from the system through which the payment was made.

9.4.2. After a successful payment, the User's funds are converted into the in-game currency "Royal Reals", the amount (quantity) of which is reflected in the personal account on the Site for this User. The conversion order, i.e. information on the ratio between the amount of money deposited and the amount received in the in-game currency is posted in the relevant subsections of the "Shop" section of the Site. The User is obliged to comply with the procedure for transferring funds established by the relevant payment system and bears all the risks associated with the procedure for transferring funds to the Administrator. The User acknowledges and agrees that the Administrator does not reverse convert in-game currency (or other in-game valuables) into cash or non-cash funds and does not compensate for any expenses of the User, including but not limited to expenses in connection with the transfer of funds to the Administrator and does not pay interest on the use of funds. The User is not entitled to purchase in-game currency or in-game values from any third parties, as well as to sell in-game currency or other in-game values.

9.4.3. From the moment of converting the User's funds into the in-game currency "Royal Reals", the User has the right to take actions to select the Services. The User acknowledges and agrees that the in-game currency can only be used to obtain the rights of the User under this Agreement and the funds paid are non-refundable in any form.

9.4.4. Information about the possibilities available to the User is displayed in the Game in the form of icons (images) and / or brief descriptions of game functions and the denomination expressed in the in-game currency. After the User performs actions to select a game function using the Game interface (pressing the "Buy" button, etc.) and deducting the appropriate amount in the in-game currency from the User's account, the Accrual of the in-game currency is considered to be completed in full and in due time. If, upon selection by the User, a menu with payment confirmation is displayed on the screen, pressing the purchase confirmation button by the User means consent to the provision of the selected item, and at the time the corresponding amount in in-game currency is debited from the User's in-game account, the in-game item is considered provided. An in-game transaction is carried out only if the User has a sufficient amount in the account, expressed in the in-game currency. The user agrees that Lesta Games has the right to establish a different order or sequence of selection.

9.4.5. The User agrees that in order to take into account the volume of mutual rights and obligations and the total amount thereof, only Lesta Games data is used, which are generated based on the results of automated processing of the actions of the User who logged in using the login and password in the Game. If the User has claims to the content of the actually provided rights, he must immediately notify the Administrator about this through the form at: https://royalquest.com/support, indicating his identification data, the moment the claims arose and providing the rationale for the claims.

9.4.6. In the event that the rights were not granted, or there was another violation of his rights under User’s opinion, the User has the right to file a claim. Lesta Games sends the User its opinion regarding the received claim, and if it finds it justified, eliminates the identified violation. No compensation under this Agreement may exceed the value of the rights (activated Data and Commands) in in-game currency.

9.4.7. Lesta Games is not responsible for the condition of the User's technical means if they exclude or limit the possibility of granting access to the Game or Data and Commands by the User.

9.5. Payment methods and the possibility of a refund. For questions about the rules and procedures for using payment methods, the User must contact the operators of the payment methods he has chosen directly. Lesta Games may, at its discretion and if possible, advise the User on issues related to the use of certain payment methods. However, the User hereby understands and agrees that in most cases Lesta Games is unable to provide the User with comprehensive explanations regarding the use of payment methods. For questions about the return of funds paid by the User erroneously or in violation of the rules of payment methods or legislation, the User must contact the operators of the relevant payment methods directly. Lesta Games is not responsible for the rejection of User payments for any reason. Lesta Games has the right to involve third parties (agents, intermediaries, etc.) in making mutual settlements with the User under this Agreement without obtaining the User's prior consent. When making a payment within the Game, the User undertakes to first read and accept the terms of the relevant payment systems and agents. As a general rule, refunds are possible only if the Data and Commands are not provided (due to a failure, an error in the Game) and if there is confirmation from the authorities and / or the bank about a fraudulent payment. In case of loss of game items through no fault of the User, Lesta Games restores the Game, the monetary equivalent is not applicable under any circumstances. In the event that the User has made a chargeback, Lesta Games has the right to confiscate activated Data and Commands for a fee, access to which was obtained before the return of funds, as well as restrict access to the account if the returns are frequent and / or there is reason to believe that they are carried out in fraudulent purposes

9.6. Consequences of illegal actions when making a payment. The User hereby confirms that he has the right to use the payment methods he has chosen, without violating the rights of third parties and the laws of the country in which the Game is used or the payment is made. The User undertakes to compensate Lesta Games, other users and other third parties for all losses incurred due to the User's misconduct, including the use of funds that do not belong to him for payment. Unless otherwise provided by this Agreement or applicable law, Lesta Games reserves the right to unilaterally suspend or terminate this Agreement for any reason, including if Lesta Games has reason to suspect the User of committing illegal actions related to the payment of a license rewards. At the same time, Lesta Games is not obliged to pay such User any compensation, including reimbursement of money spent, unless otherwise provided by this Agreement or applicable law. In the event that Lesta Games has reason to believe that the User is committing illegal actions related to the payment of a license fee, Lesta Games has the right to transfer relevant information to law enforcement agencies for verification. If the User obtains the Rights to non-activated Data and Commands without payment and/or without full payment, and/or the transaction was not completed due to the intentional actions of the User, Lesta Games has the right to apply the withdrawal.

9.7. Inadmissibility of acquiring rights from third parties. The rights to use the Games and the Rights to non-activated Data and Commands can only be granted by Lesta Games, and therefore no proposals from third parties (other than persons authorized by Lesta Games) to grant the rights to use the Games or the Rights to non-activated Data and Teams should be regarded by the User as offers coming from Lesta Games. The User is obliged to immediately notify Lesta Games of known cases of granting the rights to use paid Games or Rights to non-activated Data and Commands, or receiving related offers from persons not authorized by Lesta Games. If the User, violating this Agreement, made a payment to persons not authorized by Lesta Games, the User's claims are not accepted. Lesta Games does not compensate the funds spent by the User under such circumstances, and also does not grant the Rights to non-activated Data and Commands. In the event Lesta Games determines that the User obtains Rights to non-activated Data and Commands from third parties not authorized by Lesta Games, Lesta Games may, at its sole discretion, suspend, limit or terminate this Agreement. The receipt by the User of the Rights to non-activated Data and Commands and paid Games from persons not authorized by Lesta Games does not release the User from the obligation to comply with this Agreement and the Key Documents. Lesta Games also reserves the right to apply any measures specified in this Agreement and the Key Documents. Reimbursement of the payment made by the User is not made in such cases.

9.8. Tracking the status of the Account. The User is obliged to independently monitor the status of the Account he created, in particular with regard to the correct display of non-activated data and commands, the Rights to which were acquired by the User.

9.9. Termination of the right to use. The User understands and hereby agrees that during the gameplay the Rights to non-activated Data and Commands are provided until the moment of their intended use, including in connection with the implementation of the Game scenario; expiration of the period for granting Rights to non-activated data and commands or a paid Game; suspension or termination of the rights to use the Game in accordance with the Agreement or for other reasons. Termination of the Rights to non-activated data and commands does not give the User grounds to demand from Lesta Games a refund of the license fee for the Rights to non-activated data and commands, except as provided by this Agreement and applicable law. If, as a result of a technical error, failure or actions of the User, he received the Rights to non-activated data and commands or a paid Game without payment, the User undertakes to inform Lesta Games about this and pay the license fee due to Lesta Games if the User started using them. Lesta Games has the right to independently, without notice to the User and without any compensation, eliminate the consequences, including terminate the provision of Rights to non-activated Data and Commands by deleting the corresponding non-activated data and commands from the Account.

9.10. Exchange. Lesta Games does not exchange Rights to non-activated Data and Teams and game elements for other Rights to non-activated Data and Teams, game elements, cash or non-cash money, unless otherwise expressly permitted by the Agreement.

9.11. Reimbursement. Lesta Games does not reimburse the User for the costs associated with making payments, except as expressly provided for in this Agreement or applicable law.

9.12. Presents. In the event that such an opportunity is provided by Lesta Games, the User has the right to make gifts to other users of the Game. The rules for giving gifts are provided for in the Key Documents and must be observed.

10. INTELLECTUAL PROPERTY RIGHTS

10.1. Exclusive right to the Game. Source and object code (including activated and non-activated Data and Commands), gameplay, user interface, graphics, photographs, animations, video images, video clips, sound recordings, sound effects, music, text content and content of the Game, as well as any other elements of the Game are or contain objects of intellectual property, the exclusive right to which belongs to their rightholders. The User agrees that any part and any element of the Game, its activated and non-activated Data and Commands, are an integral part of the Game and are protected by law. Despite the fact that the User is granted the rights to use the Game, the use of the Game itself cannot be regarded as a transfer or assignment of the exclusive right in relation to the Game, its parts and elements, including non-activated data and commands, from Lesta Games to the User. The User also understands and agrees that all exclusive rights to the localized (translated into the appropriate language) Game belong to the legal rightholders.

10.2. Exclusive right of the User. The copyright to the materials posted by the User in the Game belongs to the User who created them or other legal rightholders (hereinafter referred to as the "Materials").

10.3. License to Materials. Intellectual rights for the free use of Materials that are objects of intellectual property are transferred to Lesta Games in the form of a non-exclusive license on the territory of all countries of the world from the moment the User places (publishes) these Materials in the Game without a counter obligation to pay copyright or other remuneration and without limitation on the maximum allowable period and territory of use. Intellectual rights to use the Materials under this paragraph include the right to freely use them in any way and in any country in the world, including publishing, distributing, modifying, adapting, otherwise processing, publishing, creating derivative works without the obligation to mention the name of the author or other counter obligations. The User also undertakes to provide legal grounds for granting Lesta Games intellectual property rights to the Materials posted by the User in the Game and owned by other rightholders.

10.4. Trademarks. Trademarks of Lesta Games and the Rightholder are registered and protected in various jurisdictions around the world. Third party trademarks mentioned in the Game belong to their respective rightholders. 

11. TERM, MODIFICATION AND TERMINATION

11.1. Term of the Agreement. This Agreement enters into force upon acceptance of its terms by the User and is valid for twelve (12) months. This Agreement is automatically renewed for every next six (6) months, unless it was terminated at the initiative of one of the Parties by sending a written notice to the other Party at least thirty (30) calendar days before the expiration of the current term of the Agreement. If the Agreement is terminated in the manner specified, Lesta Games will not refund any money or make any other refunds, including damages of any kind. The 

11.2. Modification of the Agreement. This Agreement may be changed by Lesta Games unilaterally. Changes come into force from the moment they are published on the site or after 10 calendar days from the date of their publication, if it is expressly indicated by Lesta Games. Use of the Game, or authorization in the Game after the changes come into force, means the User's consent to such changes. The User is not released from the obligations stipulated by this Agreement, taking into account the changes made to it, if the User has not read the changes in the Agreement.

11.3. Disagreement of the User with changes to the Agreement. The User is not entitled to use the Game if he does not agree with the changes made to the Agreement. In this case, the User may terminate the Agreement unilaterally within ten (10) calendar days after posting the publication of changes to the Agreement on the Game Website and/or sending an email notification. If a decision is made to terminate the Agreement, the User is obliged to send Lesta Games a notice of termination of the Agreement by e-mail. If within the above period of ten (10) calendar days the User has not expressed a desire to terminate this Agreement, the User is considered to have accepted the terms of this Agreement, taking into account the changes made to it. After receiving a notice of termination from the User, Lesta Games suspends the User's access to the Account. At the same time, Lesta Games does not refund any money or make other refunds, including damages of any kind.

11.4. Termination of the Agreement at the initiative of Lesta Games. Lesta Games has the right to terminate this Agreement at any time unilaterally out of court with the termination of the ability to use the Game, including activated and non-activated Data and Commands, as well as other components of the Game in the following cases:

11.4.1. In the event of the closure of the Game. In case of closing the Game, Lesta Games is obliged to send a notification to the User at least thirty (30) calendar days before the date of closing the Game. At the same time, Lesta Games does not pay any compensation and, among other things, does not reimburse the User for the monetary equivalent of the acquired Rights to non-activated Data and Commands. Lesta Games also publishes information in the game group in VK and other social networks stipulated on the Games’ website, on the Game website, forum, in order to inform Users.

11.4.2. In the event of any, including a single, violation by the User of the terms of this Agreement or the Key Documents, as well as the terms of use of other games of Lesta Games. In this case, Lesta Games does not return the funds to the User and does not compensate for losses.

11.5. Termination of the Agreement at the initiative of the User. The User has the right at any time without notice to Lesta Games and without giving reasons to terminate this Agreement unilaterally out of court by deleting the Account or, if the Game does not provide for the creation and use of the Account, by deleting the Game itself, while maintaining the obligations and responsibilities of the User that arose prior to deletion. In this case, all activated and non-activated Data and Commands associated with this Account may be deleted without the right to recovery. Also, Lesta Games is not obliged to pay any compensation to the User.

11.6. Changes to Key Documents. The User confirms that Lesta Games has the unconditional right to unilaterally change the terms of the Key Documents and that such changes do not constitute changes to this Agreement.

12. FINAL PROVISIONS

12.1. Severability. If one or more provisions of this Agreement are duly declared invalid in accordance with a court decision that has entered into force, the remaining provisions of this Agreement will remain in force, and the Parties will continue to fulfill their obligations in a manner that is most consistent with the intentions of the Parties at the time of conclusion or amendment of this Agreement.

12.2. Dispute resolution. All disputes of the Parties in relation to this Agreement shall be resolved through correspondence and negotiations using the mandatory pre-trial (claim) procedure. If it is impossible to reach an agreement between the Parties through negotiations within sixty (60) calendar days from the receipt of a written claim by the other Party, the dispute may be submitted by any interested party to the court at the place of registration of Lesta Games in accordance with the procedural and substantive law of the state of registration of Lesta Games excluding conflict of laws rules.

13. DETAILS AND CONTACTS:

Lesta Games Agency LLC, TIN 9705161726

Address: Russian Federation, Moscow, Factoria Business Park, st. Vyatskaya, 27, building 7, 3rd floor

Technical support is provided through the form on the website at: https://royalquest.com/support, subject to the indication of identification data, the moment the claim arose and the formulation of the rationale for the claims.

If it is impossible to use the form on the site, you can write to rq.support@lesta.games. 

© 2023 Lesta Games. All rights reserved.