Game Rules

These Rules regulate a player's behavior and obligations in Royal Quest ('The Game'). 

Continuation to play Royal Quest implies consent to these Rules and they are binding on you, your game play and any participation in our Forum and/or Community Pages. If you cannot accept any of these Rules, you must cease playing Royal Quest.

The purpose of having Rules is to make every player's in-game experience fair and pleasant, and obligatory to each and every player in The Game.

We reserve the right to update the Rules at any time. When we do so, we will provide access to the new Rules on the Site home page and in the official Royal Quest Forum. The new Rules will take effect immediately, and govern all transactions with us through the Site. If you do not agree with the new version of the Rules, you must cease to use the Site.

1. General Provisions

1.1 Players are obliged to follow all rules and restrictions mentioned in Game Rules, End User License Agreements of The Game and those of our Partners, Naming Rules and Forum and Website Rules.

1.2 Players are requested to respect other players' right to participate in the Game and obliged not to create any kind of situations affecting other players' ability to play the Game.

1.3 Administration of the Game is not responsible for players' expressions in in-game chats and mail, and cannot be held responsible for any consequences caused by players' communications.

1.4 Players are obliged to follow the laws of their respective countries or places of residence. Administration of the Game and cannot be held responsible in case players violate their local laws.

1.5 The language of the Game is Russian, English and Polish. Technical support is provided in these languages only.

2. Restricted activities

2.1 Royal Quest Accounts:

2.1.1 Account Buying

It is expressly forbidden for a player to Buy or attempting to buy game characters or any partners' Accounts with actual real world currencies or real-life tradeable commodities either within the game or external to it. Expressing an interest to buy or attempting to buy Royal Quest Account either within the game or external to it is considered as an express intention to do so.

2.1.2 Account Selling

It is expressly forbidden for a player to Sell or attempting to sell game characters or any partners' Accounts with actual real world currencies or real-life tradeable commodities either within the game or external to it. Expressing an interest to sell or attempting to sell Royal Quest Account either within the game or external to it is considered as an express intention to do so.

2.1.3 Account Sharing

It is expressly forbidden for a player to provide registration information regarding their Royal Quest Account for the express purpose of giving a player other than themselves temporary or permanent access to their account irrespective of there being a consideration of in-game or real-world tradeable commodities or not. If you are letting someone else use your account to play the game, we reserve the right to compare originating IP addresses of players and other related in-game or off-game data and information to determine whether multiple users are accessing a certain Royal Quest account or Steam Account. If we suspect you are participating in account sharing, then all parties to the share, including other game accounts they may have with Royal Quest will be considered in breach of these Rules.

Penalty: Suspension from gameplay for a period up to 5 years for all players found to be Account Sharing / Trading / Selling and other measures suitable.

2.2 Trading and Gifting

It is regarded as a breach of these rules if you are found or suspected on reasonable grounds of:

2.2.1: Selling or attempting to sell game items, in-game currencies and tokens for actual real world currencies or real-life tradable commodities either within the game or external to it. Expressing an interest to sell or attempting to sell such in-game commodities either within the game or external to it is considered as an express intention to do so.

2.2.2 Buying or attempting to buy game items, in-game currencies and tokens with actual real world currencies or real-life tradeable commodities either within the game or external to it. Expressing an interest to buy or attempting to buy such in-game commodities either within the game or external to it is considered as an express intention to do so.

Penalty: Suspension from gameplay for a period up to 5 years.

2.3 Automation of Play: Creating, disseminating, publicizing and/or using bot software or hardware allowing automating gameplay or emulating the presence of the player in game by any means;

Penalty: Suspension from gameplay for a period up to 5 years.

2.4 Exploits: Using bugs (program errors) to your advantage and/or in harmful way. If you encounter a bug, you are expected to report it to Support Team of the game immediately;

Penalty: Suspension of game play for a period of between 30 days and 5 years depending upon the severity of infractions.

2.4.1 Abuse: Creation of multiple accounts in order to obtain in-game advantages and also to misuse the bonuses of the game account (daily rewards in the game, free promo codes etc.).

Penalty: Suspension from gameplay for a period up to 5 years for all game accounts caught in an abuse.

2.5. Fraud related to the methods of payment for Services:

• The use of credit forms of payment without timely compensation / repayment of the credit part, as well as / or any other activity, the purpose of which is to conceal the fact of use or obtain benefits without timely compensation / refund of payments.

• Revocation of successfully made payments to the game, including refunds, chargebacks, etc.

• Any attempts to perform these actions or the use of items and game valuables received by other Users as a result of violation of the Game Rules. In the event of such a violation, the Administration at its discretion withdraws such items and / or the equivalent in game currencies from the User’s account, blocking this account.

Penalty: Suspension from gameplay for a period up to 5 years.

2.6 Discrediting: You agree not to proliferate rumors, slander, or other information discrediting the Game, its Administration, or other players in-game or external to the game. 

Penalty: Suspension from gameplay for a period from 7 days to 5 years, depending on the severity of the violation

2.7 Spam (newsletters and announcements not related to the game process), flood (constant repetition, reproduction, copying, etc. of information), as well as advertising of any third-party resources in all types of in-game chat.

Penalty: Suspension from gameplay for a period from 7 days to 5 years, depending on the severity of the violation

2.8 Disrespectful attitude towards other players or the Administration. It is strictly forbidden to use obscenities, profanities, insults, threats of violence, drugs advertising, pornography advertising, advertising of 3rd-party sites or other informational resources contained such advertising and/or information, racism advocacy, religious propaganda of any kind, sexual, gender, racial or ideological harassment of any kind in any in-game communication systems.

Penalty: From suspension, without notice, of access to Chat up to suspension from gameplay for a period from 4 hours up to 6 months.

2.9 Intentional commission of any actions that impede or make it impossible for other Users to access the Game, as well as intentional commission of any actions that impede or make it impossible for the Administration to fulfill its duties, create intentional obstructions for other Users in the game that are not provided for by the existing game process.

Penalty: Suspension from game play for a period up to 5 years.

2.10 Use and/or advertising malware. 

Posting or uploading of files that contain viruses, trojans, or other similar software that could damage the Game or cause harm to other players' hardware or data. 

Penalty: Suspension from game play for a period up to 5 years and removal of all playing characters and items.

2.11 Posing as Administration of the Game or its partners;

Penalty: Suspension from game play for a period up to 5 years.

2.12 Attempting to obtain or use and further distribute confidential Information

It is expressly forbidden to seek to obtain or attempt to obtain and further distribute confidential information including using or obtaining information that might allow someone other than a registered player to get access to a players' account and personal data or administrative accounts and data in game or game website, including advertising on third party web-sites or other informational resources containing such information. 

Penalty: Suspension from game play for a period up to 5 years.

2.13 Modification or Hacking of Game Software.  

Hacking / attempting to hack software components and / or intercept data coming to or from the servers. Any modification, alteration, decompilation, sale, distribution of modified materials of the Game in whole or in part. Using software errors, changing program code, gaining unauthorized access to the game server and database. In some cases, the Administration has the right to immediately suspend the User’s access to the Game and contact the internal affair authorities to consider in the actions of the violator the presence or absence of corpus delicti provided for by the Criminal Code of the Russian Federation or other similar laws of the countries where the violator is located.

Penalty: Suspension from game play for a period up to 5 years and removal of all playing characters and items.

2.14 Copyright & Intellectual Property:

2.14.1 You shall not act to or encourage others in falsifying, removing or disabling any copyright information, in particular reference to the author, legal acknowledgment of copyright and other similar messages or instructions, as well as the level of the origin or source of software or other content.

2.14.2 You agree that you will not, under any circumstances (except to the extent expressly authorized by these Terms): Reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial purpose any portion of the Game, Forum or Community Pages, Services (including your Account), Game Materials, or access to or use of the Website, Services or Game Materials;

Penalty: Suspension from game play for a period up to 5 years.

2.15 Fraud, Theft & Scamming: Fraud and intentional deception of players when making in-game transactions: sending forged correspondence (mail or messages), forgery when trading, failing to remit payment, seeking to obtain payment through the game mail system for items not requested by a player, requesting a player to give items ‘for examination’ and then stealing them and other breaches of trust players within the gaming community to obtain benefits. 

However, players are considered responsible for their own actions. If a player fell prey to a fraudster, Administration takes action against latter individuals, but it does not return items or in-game currency that has been obtained by unfair practices. Please only transact sales and purchases through official in-game systems;

Penalty: Suspension of game play for a period of between 30 days and 5 years depending upon the severity of infractions.

2.16 Guild and Character Names: It is strictly forbidden to use obscene or insulting Character or Guild names or names discrediting the Game, its Administration, or other players. Full list of Naming Rules can be found on https://royalquest.com.

Penalty: Forced rename of character / guild or Suspension of gameplay for a period of between 30 days and 5 years depending upon the severity of infractions. Systematic violating of these Rules by members of the same Guild might entail sanctions to the Guild as a whole, including associated Guilds, up to disbanding Guild(s) and blocking all their members (Item 3.3).

3. Consequences

3.1 Administration of the games reserves the right to judge any given event of breach of these Rules at its sole discretion;

3.2 In case of breaching these Rules, Administration might, at its sole discretion, impose sanctions as specified in the above sections which can also include:

• Restricting access to in-game chats, forum or community pages; 

• Forced rename of character, guild, pet, trading spots or other in-game entities;

• Confiscation of items, in-game currency or any other valuables from a character or account;

• Disallowing participation or the winning of prizes for any competition run in-game or in the Forum; 

• Placing access restrictions to your account;

• Complete removal of characters or account(s);

• Blocking IP Addresses/Device IDs;

3.3 Systematic violating of these Rules by members of the same Guild might entail sanctions to the Guild as a whole, including associated Guilds, up to disbanding Guild(s) and blocking all their members;

3.4 Appeals against Imposed Sanctions

3.4.1 You can appeal a decision made to ban you from access to the Game, Forum and Community Pages but this must be done in a timely manner and within 7 calendar days of a ban being issued.

3.4.2 All and every question or appeal regarding legality and/or appropriateness of these Rules and/or imposed sanctions must be filed through the Technical Support Ticket System;

3.4.3 In case of discussion of imposed sanctions only personal appeals will be considered. Appeals filed by third parties will be ignored.

3.4.4 You may include screenshots to support your appeal but these must fulfil the following requirements:

• Screenshots must be made by pressing the «Print Screen» button. Changing the name, size or file format is prohibited. Screenshots made by third-party programs cannot be considered since they could have been tampered with.

• The screenshot file date must be dated no later than 7 days after an incident otherwise they may be disregarded as mitigation and/or evidence.

• Where issues revolve around in-game conversation between parties, then Screenshots must be made with a fully expanded chat to capture the entire conversation.

3.4.5 All appeals are at the discretion of Administration and may result in no change to the original decision, revising the decision by imposing a lower penalty or sanction or in some circumstances increasing the penalty originally administered.

3.4.6 Appeals will be considered by Administration within a period of 10 working days from the date of the last piece of evidence supplied.

3.4.7 Appeal decisions are final and subsequent appeals, formal or informal, will not be considered. Persistent ‘pestering’ of any member of Administration following an appeal or appeal decision will be regarded as hostile and you may experience further or additional sanctions being applied to your account.